Help Desk!

We’re here to ensure your experience with our training and consultancy services is smooth and successful. Below you’ll find answers to the most common questions and helpful information.

General Information

What services do you provide?
We offer skill development training, corporate workshops, and business consultancy services to help individuals and organizations improve their performance and reach their goals.

How can I register for a course?
You can register online through our Courses page or contact us directly by phone or email for offline registration support.

Do you offer both online and offline training?
Yes, we provide both online and in-person training options depending on the course and your preference.

Payments and Fees

What payment methods do you accept?
We accept bank transfers, mobile banking (bKash, Nagad, Rocket), and online payments. Payment details will be shared during registration.

Are course fees refundable?
Course fees are non-refundable once the training has started. However, if a course is canceled or rescheduled by Bangladesh Business Excellence, you will receive a full refund or a seat in an alternative class.

Training and Consultancy

Can you customize training for our organization?
Yes, we provide customized corporate training and consultancy solutions tailored to your organization’s needs and goals.

How do I book a consultancy session?
You can request a consultancy session through our Contact page or email us directly. A consultant will reach out within 24–48 hours.

Support

I am facing a technical issue with my online course. What should I do?
Please email our support team at [info.bdbex@gmail.com] with a short description of the issue. Our team will respond as soon as possible.

How can I get my certificate after completing a course?
Certificates are issued electronically within five working days after course completion. You can receive them by email or collect a printed copy from our office.

Need More Help?

If you didn’t find what you were looking for, please contact us directly.

Bangladesh Business Excellence
Owner: Md. Abu Bakkar Siddique
Address: 581, Kadir Complex (9th Floor), Begum Rokeya Sharani, Dhaka 1216, Bangladesh

Phone: +088 01817-741804
Email: info.bdbex@gmail.com